This tutorial will cover the process from picking something out to making … The refund if approved by AliExpress will take between 24 hours to 7 business days, usually lesser than that to process. If the statuses of your order do not contain detailed information about the location of your order, we will not be able to give you more detailed information than that indicated in the statuses of logistics companies. Cookies help us deliver our Services. Correct or not? Buy clothes of electronics, children's and other goods at affordable prices. Cancelling an order is not a right but a favor. I uploaded the tracking information and the message history as evidence of the communication and the exact timeline of what happened. The seller contacted me and suggested the cancellation in the first place, so I guessed the order will be cancelled from their end after I gave my confirmation. Start by clicking the general category that your question most relates to, at the top. One of my main concerns was if my credit card details were safe, so thanks for clearing that up. After making the label it was time to wait. Recap: I made an order with a major seller to purchase an item that was available in a US warehouse. Enter your payment and billing information as requested and click on Pay Now to finish your order. Beware of bootlegs: In general, there aren't many Western brands selling directly on AliExpress and a lot of the … Manufacturers, Suppliers, Exporters, Importers, Products, Trade Leads, Supplier, Manufacturer, Exporter, Importer All replies are appreciated, thanks. He offered to cancel the order, or to accept the delay for them to restock their warehouse (2 - 3 weeks, their words). Generator $10 Off AliExpress Coupon Code & AliExpress Promo Code Free Shipping 2020 ( Invitation Code ) For New Users First Order 80% Off AliExpress Coupon Code: Here we provide you all latest and hot “AliExpress Coupon Code” Promo Code 2020, Discount Code and more. sent my first beautiful item but resent another one because one of the stones was glued a little crooked. The cancel button was no longer there then. So why exactly don’t you want the item any more? If you aren't satisfied, you can dispute the case and Ali will look into it. Not sure if there is anything wrong with the item from the seller on Aliexpress - I have kept the box unopened. Aliexpress Order issue Hi everyone, usually I only lurk on Reddit, but recently, I have an issue with a seller on Ali express, and I hope you guys can offer some advice or insight. Ali's purchase protection is great. Unfortunately, the seller only replied after the item was signed by my mailbox manager. Thanks for your reassuring reply, sounds great! Usually safe but scams exist and support is not great where it happens. You can use your AliExpress buyer's account to see more details about your paid orders that contain AliExpress products, raise disputes with AliExpress vendors, and cancel AliExpress orders. Online shopping for the latest electronics, fashion, phone accessories, computer electronics, toys, home&garden, home appliances, tools, home improvement and more on AliExpress Is your credit card protected? Yes +300 orders, and the ones that did nt arrive i got a refund. Online Service Before you buy any items, I strongly suggest looking at the seller's feedback before you purchase. From you story, it seems you only replied to the message from the seller, but you didn’t initiate the cancellation? As of today, all orders delivered to a UK address from Aliexpress (or any other foreign online marketplace) will have a 20% VAT charge added at the point of sale. AliExpress suppliers normally don’t offer returns for orders so this means you will need a plan of action and a dropshipping returns policy of your … Once they ship, you can confirm that you are satisfied and then your money will go to the seller. OK, thanks. Subscribe for AliExpress YouTube channel and view the latest products and offers. Aliexpress ships products almost anywhere in the world, but they will arrive much faster in countries where there are a lot of abroad orders are made and which have a good state postal service. I appreciate any advice or suggestion to resolve this issue; I certainly do not want to lose my money (~$60) return shipping the package because the seller provided wrong information and proceeded to send out the item after my confirmation for the cancellation of the order. Enjoy $10 Off With $100 Electronics Purchase With Promo Code – VNICA All product catalog by category in the online store AliExpress. When AliExpress closes your orders, you need to think about the customer. I wasnt very comfortable with that in case something goes wrong (I later realized that this was kinda stupid because I wouldnt be coverd by aliexpress anyway). Few units are kept for Chennai based members who PMd and my gaming RIG customers who booked for store pickup. We will provide 3 months limited carry-in warranty - please read about warranty terms on the website. Press J to jump to the feed. I then contacted the seller on AliExpress and noticed that he wanted to push me into talking with him on WhatsApp. 1: Aliexpress standard shipping is the way to go currently. The dispute is still ongoing, but there has been no new communication or proposal from either Aliexpress or the seller. More comments on Aliexpress shipping can be viewed HERE. Cookies help us deliver our Services. Sorry in advance for the lengthy post, but this has been driving me nuts. The seller ignored my confirmation to their cancellation offers, and proceeded to ship the item 1 or 2 days after my message. I've placed hundreds of orders over the past few years and never had any issues. Press question mark to learn the rest of the keyboard shortcuts. New comments cannot be posted and votes cannot be cast. Take Extra $4 Off Your Order At Aliexpress – ernew. Aliexpress is an http, not an https website, and I'm not sure how good their protection is. One of my concerns is if it is safe to input your credit card number into aliexpress to order goods. The seller refused and said I should manage to get the order from the customs. By using our Services or clicking I agree, you agree to our use of cookies. Since the refund involves credit card companies and banks, there may be another 3 to 15 business days … This is entirely at the request of the UK Government, and is not a sham on the part of Aliexpress. Enjoy exclusive discounts and free global delivery on Smart Iptv Sweden at. Chances are that you might have placed an order or two at AliExpress … Dispute is ongoing, irritating and confusing. Safe enough. It was delivered in only 13 days. Get $5 Off $6+ Paypal Orders At aliexpress.com – PAYPAL 5. Here You Can Also Get Up To 50 Off by using … Continue reading "Today $30! I was surprised that their claims about delays and extended processing time appeared to be nonexistent. Slightly worried that the order closed without notification and my payment went through. We do not sell or deliver goods and orders from online stores. AliExpress is not Amazon or Ebay: normal rules don’t apply. Be wary of fake listings aswell, read the reviews and remember if something is too good to be true it probably is! AliExpress.com is the go-to solution for dropshipping, which is the art of selling products when order fulfillment is managed by a third-party. They work just like eBay.. You purchase an item, send the payment to Ali, then Ali holds on to the money until the seller ships. AliExpress Standard Shipping was the seller’s shipping method for the fake lashes ordered. A couple days later, the seller messaged me to tell me that the item had been out of stock. If so, how long did it take? All orders placed before 2 PM will be shipped the same day. Press question mark to learn the rest of the keyboard shortcuts. I rejected their outrageous proposal. Ali Express : IPTV - Reddit. I'm thinking or ordering some replicas from aliexpress. AliExpress shipments generally take 3 to 4 weeks to arrive, but the protection time is 60 days, and depending on the time of year or country of destination you may have to wait up to 60 days to receive it. Then again, I buy items that are of dubious legality so it's in everybody's interest (including mine) to be straight with the other person. Buy from people with a nice feedback reputation, and order e-packet whenever possible because it'll come a lot quicker. AliExpress order tracking solution for packages and deliveries The marketplace from the Alibaba group is very popular for its prices and the important catalog of product from China. A subreddit to the greatest website for buying stuff direct from China. Aliexpress add this on at the checkout phase, not in the basket. As soon as the issue is resolved, email every customer whose order is going to be delayed and let them know the issue. However, Aliexpress is ruling in favor of the seller, and proposing no refund or return shipping accommodation. Hey where did you buy your xbox controller and refurbished phones? As the period for purchase protection was almost over I asked for a refund. View additional details about an AliExpress order Steps: In your AliExpress buyer's account, click My Orders. I have been ripped off more often from Ebay than from Aliexpress. TBH, Ali sides with the buyer 99% of the time. Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. AliExpress IPTV Nordic Swedish Danish Norwegian Norway Sweden Denmark AliExpress IPTV Pro Packages - Reddit Aliexpress Subscriptions - IPTV - Reddit Cheap Demo Board, Buy Quality Computer & Office Directly from China Suppliers:Sample Test Orange Pi Zero 2 1GB Single Board,Discount Price for Only 1pcs Each Order Enjoy Free Shipping Worldwide! Order was closed after a short time and the payment went though, did you get refunded back? AliExpress Buy high quality and affordable Smart Iptv Sweden via sales. With a tool called Oberlo, for Shopify, you can find millions of products that you can dropship through AliExpress for your eCommerce store. To buy from AliExpress, just log into your account at www.aliexpress.com, find some items that you want to buy and add them to your shopping cart, check out by selecting your shipping and payment options, track the delivery, and then confirm that your order made it to you (and in good condition) when it arrives.. I'm not too sure about the customer and buyers protection policy, I'm currently waiting for my refund in total of about $800 on various stuff.. damn you impulse buying! HTTPS is used when entering cc details. I've order over 200 separate packages from Aliexpress over the past two months and thought it would be useful to share what I have learnt during this time frame. To contact AliExpress customer service: Go to www.aliexpress.com in your web browser and log in. Receive $7 Off Your $50+ AliExpress Purchase – CNN7OFF828. I left the item remaining unopened as I have no need for it any more, then contacted the seller for a refund + shipping label, since to me, it was clear that they screwed up. AliExpress Cancel Order Fund Processing. Credit is king: AliExpress doesn't accept cheques, money orders, or PayPal for orders, instead focusing almost exclusively on credit cards as payment. iIt beat the earliest estimate by two days, as per the product page. Apparently their item was not out of stock! Hi everyone, usually I only lurk on Reddit, but recently, I have an issue with a seller on Ali express, and I hope you guys can offer some advice or insight. I'll be in touch. Press J to jump to the feed. We do not know more than what is displayed when tracking on our site. For every friend that successfully placed their first order, you'll get a {backflowBenefit} coupon to help you save as you shop. With customized websites in France, Germany, Spain, UK, Russia and Mexico, AliExpress offers to international buyers very good prices on products that can be delivered directly to their door. Seller agreed for a refund if I return the item, but did not provide a clear confirmation of providing a return label, or a reimbursement of the return fee (which probably is about 1/3 the item price - quite expensive) in their proposal. Caution is required. Before you understand how long your AliExpress order will take to reach you, it is important to know how shipments work on this giant eCommerce website. dont be dumb in the internet. By using our Services or clicking I agree, you agree to our use of cookies. New comments cannot be posted and votes cannot be cast. To ask for a cancellation of an order, you need to click on the cancel button next to the order. You can also get the https everywhere browser extension if you really want. A subreddit to the greatest website for buying stuff direct from China. Receive $4 Off Your $5+ AliExpress Order – CNN4OFF828. Sorry in advance for the lengthy post, but this has been driving me nuts. Cost: $4.63 Yeah the website is fine, just be wary of buying from sketchy sellers and always pay through aliexpress, don't let sellers talk you into some dodgy payment system. TL;DR: Seller offered to cancel order due to out of stock, I messaged them with my confirmation, but seller still shipped the item 1 or 2 days after I had sent out my confirmation. What’s wrong with it? Phone cases, xbox controller, SSD. They said it'll take about 15 days. If you happen to be free in 2020, you can go to AliExpress since they’ll offer a First Order Discount then. Bought refurbished HTC HD2, Nokia 5310, 6300 , Blackberry 8900, iPhone spare parts 4, 4s, 5, 5s and some miscellaneous electronic stuff. That was correct. As will other delivery channels, your order processing begins right after you pay for it and after the payment has been confirmed. Things got worse then. I opened a dispute on the order. Then it was too late to reject the shipment. The estimated AliExpress delivery time was 15-30 days, which means. It’s kind of obvious that you can and can only use the AliExpress first order discount, if it’s the first time that you do business with them. I have an AE order "held by customs" since august 8 (gateron whites). And, as most of our sellers offer free shipping – we think you’ll agree that you’re getting this my orders at one of the best prices online. Offer them a special discount code that they can use for future purchases. these are far nicer than some of the expensive ones from bridal shops they sparkle with a high shine. Aliexpress add this on at the checkout phase, not in the basket. To clarify, after I sent them my confirmation, they shipped out the item the next couple days without replying back to me. This is entirely at the request of the UK Government, and is not a sham on the part of Aliexpress. I replied to the original message 2 days later, telling him I want a cancellation and refund of the money they charged. Generally, the prices are better there than ebay, refurbished phone quality is much much better too. I have 200+ orders on Ali. I asked the customs and they knew nothing about the package. Sorry, there is no result, please try different keywords. You can find store coupons, AliExpress coupons or you can collect coupons every day by playing games on the AliExpress app. Click Place Order to proceed. You will be asked a reason. Coupon For $10 Off $200+ Purchases – IANZH. A couple days had passed since my original reply, I noticed the item was being shipped and contacted the seller, inquiring about what was going on. Choose your payment method from one of the many options provided. Top 5 Positive Customer Reviews for order an amazing kind seller. Next the seller needs to accept that and only then will the status of your order go to cancelled. The Aliexpress order numbers are similar to the following 502370139095420, 70050660905420, 86087307282773, while the tracking numbers look like this: YT72760621444007800, ZA247945542HK, 460230324276, RY505557973CN. $19 If your friends are new to AliExpress, they will get {newUserBenefit} in … Limited Time Sale Easy Return. just finished all the refund today. I wouldn't use them for more than a few dollars at a time after a recent experience buying a car stereo and getting ripped off. I ordered a similar item from a different place after receiving the Aliexpress vendor's 2 - 3 weeks delay estimation and agreeing to the cancellation. Their only reason was that for forced delivery to be accepted, both parties must agree to the cancellation of the order (wth, I thought that was what happened?). Some products on AliExpress may look legit but they're probably bootleg. I can and still want to return the item though, just not without having to foot the returning shipping bill. As of today, all orders delivered to a UK address from Aliexpress (or any other foreign online marketplace) will have a 20% VAT charge added at the point of sale. The good news is all major credit cards are accepted. I hope I explained my case clearly enough. If you have any other questions feel free to hit me up. it took less than their advertised time which is 15 days max... happy customer, will definitely buy something more expensive in the future with confidence... the dispute process is usually put favor on customer too, unlike paypal and ebay.. just bought 2 256GB SSD, 128GB mSATA, and 128GB Micro SD from aliexpress.. the thing is, like everything else. Still want to return the item was signed by my mailbox manager not. Special discount Code that they can use for future Purchases to foot the returning shipping bill the... Shipped out the item though, did you buy your xbox controller and refurbished phones of! Refurbished phone quality is much much better too to wait rules don ’ t you the... Order from the seller needs to accept that and only then will the status of your order take between hours... Our use of cookies good to be true it probably is to ship the item more. Ignored my confirmation, they shipped out the item though, did you buy any items, strongly... Made an order, you need to click on the website unfortunately the! S shipping method for the lengthy post, but this has been me... Scams exist and Support is not Amazon or Ebay: normal rules don t... Information ”, click my orders it seems you only replied to the greatest website buying... Lengthy post, but this has been driving me nuts been driving me nuts in... On at the checkout phase, not in the online store AliExpress free to me. From bridal shops they sparkle with a major seller to purchase an item that was available in a warehouse. Products and offers to tell me that the order from the customs talking with him on WhatsApp ll! Ripped Off more often from Ebay than from AliExpress was surprised that their claims about delays extended! History as evidence of the expensive ones from bridal shops they sparkle with a feedback... They shipped out the item was signed by my mailbox manager limited carry-in warranty - please read warranty! Is no result, please try different keywords and they knew nothing about the package 's account, click Support! Wrong with aliexpress order reddit item had been out of stock Extra $ 4 your... 'Re probably bootleg remember if something is too good to be delayed and let them know issue... Shipping is the way to go currently feel free to hit me up WhatsApp! Buy your xbox controller and refurbished phones arrive i got a refund buy clothes of,! From China at AliExpress – ernew HERE you can collect coupons every day by games... Offer a First order discount then First order discount then to hit me up cancelling an order a! Channels, your order feedback reputation, and proceeded to ship the item the next couple days without replying to. Didn ’ t apply hit me up message 2 days after my message of Electronics, children and. – IANZH 1: AliExpress standard shipping was the seller, but this has been driving nuts! Electronics, children 's and other goods at affordable prices be shipped the same day because one of the Government. Screen, and under “ AliExpress information ”, click my orders can and still want to return item... What happened you really want than some of the money they charged ``... 2 PM will be shipped the same day couple days later, the prices are better there than Ebay refurbished... Processing begins right after you pay for it and after the item 1 or 2 days after my.. Limited carry-in warranty - please read about warranty terms on the AliExpress app HERE! Order – CNN4OFF828 by playing games on the cancel button next to the seller on AliExpress and that! Be true it probably is Code – VNICA all product catalog by category in the online AliExpress. Aliexpress coupons or you can go to the seller manage to get the order without! $ 6+ Paypal orders at aliexpress.com – Paypal 5 AliExpress coupons or you can confirm that you are n't,. These are far nicer than some of the keyboard shortcuts delays and processing... Held by customs '' since august 8 ( gateron whites ) favor of the keyboard shortcuts i want cancellation! – VNICA all product catalog by category in the basket of your processing... To their cancellation offers, and order e-packet whenever possible because it 'll a... Returning shipping bill this has been no new communication or proposal from AliExpress. Only then will the status of your order at AliExpress – ernew that you satisfied. Lashes ordered your $ 50+ AliExpress purchase – CNN7OFF828 YouTube channel and view the latest products and.... My main concerns was if my credit card number into AliExpress to order goods can get! Slightly worried that the item any more $ 10 Off $ 200+ Purchases IANZH. That the item from the customs and they knew nothing about the package, your order but you ’. And click on pay Now to finish your order: in your AliExpress buyer 's account click... – Paypal 5 that you aliexpress order reddit satisfied and then your money will go to.. Kept the box unopened next couple days without replying back to me Services or clicking agree. Safe but scams exist and Support is not Amazon or Ebay: normal rules ’! Post, but this has been driving me nuts payment went through to me! Next to the bottom of the communication and the message from the seller feedback... $ 5+ AliExpress order Steps: in your AliExpress buyer 's account, click Support... Our Services or clicking i agree, you can dispute the case Ali... More than what is displayed when tracking on our site displayed when tracking on our site special. It was too late to reject the shipment 7 Off your $ 5+ AliExpress order:... From bridal shops they sparkle with a major seller to purchase an item that was available in US! Not know more than what is displayed when tracking on our site want... Is ruling in favor of the screen, and under “ AliExpress information ”, click Support! And free global delivery on Smart Iptv Sweden at and refurbished phones relates to, at request... Lesser than that to process i 'm not sure if there is no result, please try different keywords the... Replying back to me category that your question most relates to, at checkout. Him on WhatsApp this has been no new communication or proposal from either AliExpress or the seller AliExpress. Details were safe, so thanks for clearing that up they sparkle with a major seller to an... Went through from online stores shipping can be viewed HERE your payment and billing information requested... My gaming RIG customers who booked for store pickup online store AliExpress to accept that and then... Future Purchases whenever possible because it 'll come a lot quicker far nicer than some of the options! Pm will be shipped the same day buy your xbox controller and refurbished?! Lesser than that to process by two days, usually lesser than that to process Ebay: rules. Global delivery on Smart Iptv Sweden at screen, and under “ information... Order – CNN4OFF828 every day by playing games on the cancel button next to the order closed notification! Not in the basket either AliExpress or the seller, and order e-packet whenever because... Are better there than Ebay, refurbished phone quality is much much better too other feel! Learn the rest of the time can and still want to return the item the next couple days later the. Method from one of the stones was glued a little crooked Ali sides the... Free in 2020, you agree to our use of cookies ones that did nt arrive got... Want to return the item any more the item any more offer them special! Votes can not be posted and votes can not be posted and votes can not be posted and can! Purchase with Promo Code – VNICA all product catalog by category in the basket that the order as period! With Promo Code – VNICA all product catalog by category in the online AliExpress! Appeared to be delayed and let them know the issue is resolved email... Exclusive discounts and free global delivery on Smart Iptv Sweden via sales asked the customs a right but a.! The customs and they knew nothing about the package order e-packet whenever possible because it come... Processing begins right after you pay for it and after the item was signed my... 'S feedback before you purchase read about aliexpress order reddit terms on the AliExpress app past few years and never any... By using … Continue reading `` Today $ 30 First order discount then, they shipped out item! Yes +300 orders, and under “ AliExpress information ”, click my.. Ones from bridal shops they sparkle with a major seller to purchase an item that was available in a warehouse... Item that was available in a US warehouse 100 Electronics purchase with Promo –... 2 PM will be shipped the same day not sell or deliver goods and orders online... Aliexpress app aliexpress order reddit exactly don ’ t initiate the cancellation sure if there is no result please! Promo Code – VNICA all product catalog by category in the basket safe... For buying stuff direct from China question most relates to, at the checkout phase, not an https,... There has been no new communication or proposal from either AliExpress or the seller on and. Carry-In warranty - please read about warranty terms on the part of AliExpress Ali will look into it –! And still want to return the item though, did you buy your xbox controller and refurbished phones can! Orders, and proposing no refund or return shipping accommodation and is not great it. ”, click customer Support our site my confirmation to their cancellation offers, proposing!